Hayden Library SMS Privacy Policy

Effective Date: 02/19/2026
 

Hayden Library respects your privacy. This Privacy Policy explains how we collect and use information when you subscribe to receive SMS messages from Hayden Library.
 

Information We Collect

When you opt in to receive text messages, we collect:

• Your mobile phone number

• Any preferences you select (e.g., KIDS, BOOKWORMS, ADULTS)

• Message interaction data (such as opt-in and opt-out status)

We do not collect sensitive personal information through SMS.
 

How We Use Your Information

We use your phone number to:

• Send updates about library programs and events

• Provide announcements and alerts

• Respond to inquiries submitted via SMS

Message frequency varies, up to 4 messages per month per category.
 

Sharing of Information

Your phone number and SMS consent information:

• Will not be sold

• Will not be rented

• Will not be shared with third parties for marketing purposes

Information may be processed through our SMS service provider solely for the purpose of delivering messages.
 

Opt-Out

You may opt out at any time by replying:

STOP

You will receive a confirmation message and will no longer receive SMS communications.
 

Help

For assistance, reply:

HELP

Or contact Hayden Library at:

haydenlib@gmail.com
 

Data Security

We take reasonable measures to protect your information from unauthorized access or misuse.
 

Changes to This Policy

This policy may be updated as needed. The effective date will reflect the most recent revision.